Shipping Charges

  • Free Shipping: We offer free shipping on all orders over [amount].
  • Standard Shipping: A flat rate of [amount] will be applied to orders below [amount].
  • Expedited Shipping: A [amount] fee will be applied for expedited shipping.

Order Processing Time

  • Most orders are processed and shipped within [number] business days.
  • Please allow additional time for processing during peak seasons or holidays.

Shipping Carriers

We primarily use [Carrier 1] and [Carrier 2] for shipping.

Delivery Time

  • Domestic Shipping: [Estimated delivery time]
  • International Shipping: [Estimated delivery time]

Please note that delivery times may vary depending on the shipping address and unforeseen circumstances.

Tracking Your Order

Once your order is shipped, you will receive a tracking number via email. You can track your order’s progress on the carrier’s website.

Shipping Restrictions

We currently ship to [list of countries/regions]. Please contact us if you have any questions about shipping to specific locations.

Damaged or Lost Packages

If you receive a damaged package, please contact our customer support team immediately. We will work with the shipping carrier to resolve the issue.  

For lost packages, we will investigate the matter and initiate a claim with the shipping carrier. If the package is confirmed lost, we will either resend the order or issue a full refund.

Please note: This is a general template and may need to be adjusted to fit your specific business needs. It’s important to consider factors such as shipping costs, carrier options, and delivery times when creating your shipping policy.